Having trouble with Cybervore? Check the answers below; if you can't find yours, write to us using the form at the bottom of this page.
Will I lose my progress?
After you reach level 4, your progress is backed up to the cloud. If you change phones or reinstall the game and you have created an account, tap "Sign in to your account" on the main menu to continue where you left off. To create an account: tap the level badge in the game → Profile → SIGN UP.
I want to play on another phone
Open the game on the new phone, tap "Sign in to your account" on the main menu and sign in with Google or email. An account can be played on only one device at a time; the old phone shows a "Your account was opened on another device" notice.
I forgot my password
Tap "Forgot password" on the sign-in screen and a reset link will be sent to your email. If you signed in with Google, no password is needed.
I made a purchase but didn't receive the item
If the payment was made while you were offline, the item is delivered automatically the next time you open the game with a connection. If it doesn't arrive within 24 hours, write to us with your Google Play order number (starts with GPA.). Google Play automatically refunds payments that cannot be verified within 3 days.
My offline earnings didn't arrive
To prevent time cheating, offline earnings are only calculated while you have an internet connection. They are granted automatically once you're online; they are not lost.
How do I change the language?
In the game go to Settings → Language and choose Türkçe or English.
I want to delete my account
You can send a request on the account deletion page.